PRIVACY POLICY

Last Updated: July 12, 2025

OVERVIEW

Vivacity Perfusion (“we,” “us,” or “our”) operates the website vivacityperfusion.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make purchases, or interact with our services.

By using our Site, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site.

INFORMATION WE COLLECT

Personal Information You Provide

We collect information you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, mailing address
Account Information: Username, password, account preferences
Payment Information: Credit card details, billing address, payment history
Order Information: Purchase history, shipping preferences, product reviews
Communication Data: Messages, feedback, customer service inquiries
Marketing Preferences: Subscription choices, communication preferences

Information Automatically Collected

When you visit our Site, we automatically collect:

Device Information: IP address, browser type, device type, operating system
Usage Data: Pages viewed, time spent on pages, click patterns, referral sources
Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
Location Data: General geographic location based on IP address

Third-Party Information

We may receive information about you from third parties, including:

Payment Processors: Information necessary to process transactions
Marketing Partners: Information to enhance our marketing efforts
Social Media Platforms: If you connect your social media accounts

HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

Order Processing and Customer Service

Process and fulfill your orders
Communicate about your purchases and account
Provide customer support and respond to inquiries
Handle returns, exchanges, and refunds

Marketing and Communications

Send promotional emails and marketing materials (with your consent)
Provide information about new products and services
Conduct surveys and gather feedback
Personalize your shopping experience

Website Operations and Security

Maintain and improve our Site functionality
Analyze usage patterns and optimize user experience
Prevent fraud and ensure security
Comply with legal obligations

Business Operations

Manage our business relationships
Analyze sales and customer trends
Develop new products and services
Maintain accurate business records

HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in:

E-commerce Operations: Platform services and website functionality
Payment Processors: To process transactions securely
Shipping Companies: To fulfill and deliver orders
Marketing Services: To send emails and manage campaigns
Analytics Providers: To analyze website usage and performance

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes, court orders, or government requests
Protect our rights, property, or safety
Prevent fraud or illegal activities
Enforce our Terms of Service

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, subject to the same privacy protections.

With Your Consent

We may share your information for other purposes with your explicit consent.

COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and similar technologies to:

Remember your preferences and settings
Analyze Site usage and performance
Provide personalized content and advertisements
Enable certain Site features and functionality

Types of Cookies We Use

Essential Cookies: Required for basic Site functionality
Analytics Cookies: Help us understand how visitors use our Site
Marketing Cookies: Used to deliver relevant advertisements
Preference Cookies: Remember your choices and settings

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect Site functionality.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption: All payment information is encrypted during transmission
Secure Servers: Data is stored on secure servers with restricted access
Regular Updates: We maintain up-to-date security protocols
Access Controls: Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights:

Access and Correction

Request access to your personal information
Correct inaccurate or incomplete information
Update your account preferences

Data Portability

Request a copy of your personal information in a portable format

Deletion

Request deletion of your personal information (subject to legal requirements)

Marketing Communications

Unsubscribe from marketing emails at any time
Opt out of promotional communications

Cookies

Manage cookie preferences through your browser settings

To exercise these rights, please contact us using the information provided below.

DATA RETENTION

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain accurate business records

When we no longer need your information, we will securely delete or anonymize it.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

CHILDREN’S PRIVACY

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

INTERNATIONAL USERS

If you are located outside the United States, please note that your information will be transferred to and processed in the United States. By using our Site, you consent to this transfer and processing.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on our Site
Sending email notification (if we have your email address)
Updating the “Last Updated” date

Your continued use of our Site after changes are posted constitutes acceptance of the updated Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vivacity Perfusion
Email: contact@vivacityperfusion.com
Phone: 1 (866) 527-8821
Address: 62 Hypolita Street, Suite #7, St. Augustine, FL. 32084
Business Hours: Monday – Friday 8AM – 7PM, Saturday and Sunday – 10AM – 5PM

For privacy-related inquiries, please include “Privacy Policy” in your subject line.

This Privacy Policy is effective as of July 12, 2025 and applies to all information collected by Vivacity Perfusion through vivacityperfusion.com.